Manage Quality in the Same Language as Your Processes
RiverAI KYS, our QMS (Quality Management System), manages your quality documents (procedures, work instructions, forms) and your quality processes (audits, nonconformities, corrective actions) on the same platform, with the same low-code engine.
Procedures and Work Instructions in a Single Source
Your quality procedures, work instructions and forms are physically stored in the DMS, but revision and approval discipline runs under KYS rules. In other words, while a document benefits from the DMS's versioning and folder permission infrastructure, quality-specific rules such as "which revision is this procedure at, and whose approval must the next revision pass through" are defined on the KYS side. The two systems never keep separate copies of a document; two different disciplines operate on the same file.
When a procedure is updated, the update goes through a controlled approval workflow: a draft is prepared, the relevant quality officer or manager approves it, and only after approval is it marked as the version "in force". When the approved version is published, the relevant teams are automatically notified; the "which version am I using" ambiguity disappears, and an employee following an old, outdated instruction is structurally prevented.
For example, when the third revision of a quality procedure is prepared, the system automatically provides a history that can be compared against the previous revision; who approved what, and when, remains visible in the approval chain. When an external audit asks you to "prove on which date and by whom this procedure was approved", the answer is a reportable record; no need to dig through scattered email approvals.
Catch the Problem, Track It Through to Closure
When a nonconformity is detected (a production defect, a customer complaint, an audit finding), it doesn't remain a single form record; it triggers a workflow running on RiverAI's process engine. From the moment the record is opened, root cause analysis, corrective action (CAPA) assignment and closure approval proceed as chained steps; at every step, the system tracks who is responsible and by when they must act.
For example, when a recurring defect is found on a production line, a nonconformity record is opened and assigned to the responsible person; they enter the root cause, define a corrective action (e.g. "operator training will be repeated" or "the equipment maintenance interval will be shortened"), and a completion date is set for the action. As the date approaches, the system sends automatic reminders; the record cannot be closed until the action is completed, and closure additionally requires an approval step. The "a nonconformity was found but its follow-up was forgotten" scenario is thus structurally prevented.
Internal audit planning runs on the same logic: an annual or periodic audit calendar is defined, and which area will be audited, when, and by whom is clear from the start. The audit cycle is recurring: when one audit is completed, an automatic reminder kicks in for the next period, so the annual audit plan stops being a manually tracked spreadsheet. Findings from an audit can also be converted into nonconformity records and linked to the same corrective action chain.
- Controlled Revisions: procedure updates pass through a chain from draft to approval to in force; when the approved version is published, the relevant teams are automatically notified.
- Nonconformity Tracking: when a nonconformity record is opened, root cause analysis, corrective action assignment and closure approval proceed as chained steps; the record cannot be closed until the action is completed.
- Automatic Reminders: as a corrective action's completion date approaches, the system automatically reminds the responsible person.
- Audit Calendar: the schedule and owners of internal/external audits are defined; when one audit is completed, an automatic reminder kicks in for the next period.
- DMS Integration: quality documents are stored in the same archive, with the same versioning and permission model.
From Audit to KPI, One Ecosystem
Audit Calendar
Schedule and owners for planned internal/external audits.
Corrective Action
Root cause + action + closure approval chain.
Quality Indicators
KPI tracking integrated with the Dashboard module.
DMS Integration
Quality documents in the same archive, under the same permission model.
Let's Build Your Quality Processes Together
In a 15-minute demo, let's bring one of your existing quality procedures to life in RiverAI.
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